Posting active date: 7/4/2025
Name of corporate partner: Pathways to Education Canada
Corporate partner contact phone:
Application deadline: 7/18/2025
Location: Toronto, Ontario (Hybrid: on-site 2 days/week)
Job title: Programs Coordinator – Bilingual
Job type: Full-time permanent
Reporting to: Director, Programs
Department: Programs
About the organization:
Pathways to Education is a national, charitable organization breaking the cycle of poverty through education. Its award-winning program is creating positive social change by supporting youth living in low- income communities to overcome barriers to education, graduate from high school, and build the foundation for a successful future. Through the collective power of partnerships, Pathways to Education’s innovative program is preparing youth for tomorrow.
Job Summary:
In the dynamic role of Programs Coordinator, you’ll be the go-to person for executing and tracking key administrative tasks that support our most critical business processes — from tracking contractual commitments and managing scholarship exports to helping drive important organizational initiatives forward.
You’ll also play a pivotal role in triaging internal and external inquiries, ensuring questions are answered promptly or escalated to the right people when needed. Additionally, you’ll help keep our workspace functioning efficiently by taking care of essential office management duties.
If you’re someone who enjoys being at the center of it all, keeping things organized, and making a positive impact every day — we’d love to meet you!
Job responsibility:
- Support the implementation, tracking, and documentation of program agreements and funder contracts (e.g., Quebec school boards) and maintain accurate signatory records
- Prepare and export student scholarship files by deadline, ensure file accuracy
- Address and track related inquiries from Program Partners and escalate as needed.
- Triage external program-related inquiries, respond to standard questions, escalate or redirect when required, and track inquiry trends to identify opportunities for improvement.
- Maintain and update electronic contact and distribution lists in collaboration with other departments and help improve the list management process to ensure timely and accurate updates.
- Coordinate small projects and support larger initiatives by tracking tasks, maintaining schedules in project management tools, and assisting with team travel, meeting, and event planning while staying within budget.
- Prepare briefing documents for team travel, develop and update annual engagement plans with input from the team, and ensure alignment with organizational activities in coordination with Marketing & Communications.
- Provide general office administrative support to the Executive Assistant and team, manage meeting calendars, organize shared drive content, update access permissions, and participate in working teams as assigned.
- Additional administrative duties as needed, based on your training, experience, and interest in learning new skills.
Experience & Qualification requirements:
- 1 to 3 years of practical experience in a business administration or similar role
- Completion of secondary school diploma and community college program in a related field, or an additional 2 years’ work experience in a related field.
- Effective communication skills, written and verbal
- Customer service oriented when working with external partners and other stakeholders
- Quickly adopts tools, technologies, and software applications to gain efficiencies and consistency in delivering desired outcomes
- Strong administration skills including attention to detail and time management.
- Ability to work under pressure to meet sometimes competing deadlines
- Effective in working in both a project and cross-functional environment
- Diligence and accuracy
- Ability to solve problems and articulate appropriate actions to resolve issues
- Strong collaborator
- Understanding and working knowledge of contract administration would be an asset
- Fluent in English and French.
Additional information:
Competitive salary Generous vacation and health benefits package. Group RRSP program. An exciting opportunity to be part of a leading not-for-profit dedicated to excellence and impact. A collaborative work environment with a culture of innovation. Opportunities for learning and professional development.
How to apply:
To confidentially explore this opportunity, please submit a cover letter and resume using the online application at https://pathwaystoeducation.applytojobs.ca. Applications will be accepted until July 18, 2025 by 5:00pm. Pathways to Education thanks all applicants for their interest. Due to volume, only those who qualify for an interview will be contacted.
Pathways to Education is committed to fostering a diverse work environment, one that is inclusive of different races, ethnic origin, citizenship, gender identity, gender expression, sexual orientation, ages, family status, disability status, and intersectional identities. All interested candidates are encouraged to apply and advise us of any accommodations or supports needed to ensure fair and equitable access throughout the recruitment and selection process.